Contents
Introduction to Mission Model Canvas
How do organizations involved in the defense sector or services bring clarity to their policies and areas of execution? What processes have to be planned or the stages that a product or service has to pass through to make it a success? There has to be a clear roadmap or a visual representation that envisages and lays out every aspect of a campaign or an organization and connects it. That is the Mission Model Canvas.
What is Mission Model Canvas?
Business model canvas helps businesses maximize their resources to create profitably and value. But when an organization does not operate to earn profits, how do they adapt that business model? At this stage, a mission model canvas comes into its own. A canvas is just a visual representation of an organization’s business model.
A Mission Model Canvas is for organizations such as those in the defense, intelligence, and services sectors, military organizations, support organizations, and warfighters whose primary interest is not to earn profits but to serve the nation and the community.
The Business Model Canvas by Alexander Osterwalder and Steve Blank forms the basis for the Mission Model Canvas. It is a new version of the Business Model Canvas in which organizations that do not operate to make profits and earn revenues can adopt it. Here, the canvas is tweaked to make the canvas box adaptable for mission-driven organizations.
The revenue stream is only one of the criteria here. Other critical aspects determine the organization’s success. Therefore, the business model canvas is changed a bit to measure the metrics of such organizations’ overall workings and operations. It becomes more relevant to the social enterprise.
What has changed in a Mission Model Canvas?
So, we gather that something’s changed in the Business Model Canvas. But what? Let’s take a closer look at this. One thing that makes it so obvious to change is the type of organization in focus. Different organizations have different levels of management, operations, and command, and the customers are also very different. Customers also vary from organization to organization.
Customer Segments has changed to Beneficiaries
Some organizations’ customers differ from those who pay for services or products but benefit from them. In a defense organization or military organization, these customers are not outside but inside them. There are many levels of commands, and officers are there to oversee the operations. Some control the battle tanks, while others command the support staff. Some are deployed for systems control, while others command intelligence areas.
Many stakeholders and users are involved, and these are the beneficiaries of the Mission Model Canvas. Thus, the Customer Segments box from the business model canvas has changed to Beneficiaries in the new Mission Model Canvas.
Value Proposition Canvas
Customers are the beneficiaries of the Mission Model Canvas. But there are so many beneficiaries at so many levels. So, to address those beneficiaries, the Value Proposition Canvas makes the relation between the beneficiaries, products, and services. It is a visual add-on to the Mission Model Canvas. It has to be made for every beneficiary.
How will the product or service benefit the beneficiary, and what feature of that product will act as a pain reliever or gain creator? This establishes connectivity between the beneficiary or stakeholder and the value proposition box. It is then collectively called the Product/Mission Fit.
Distribution Channel has changed to Deployment
The Distribution Channel box changes to Deployment for organizations such as the Navy, the Army, or other services. So, there are questions that have to be restructured for the mentioned organizations, such as:
How will the software be deployed to users within that organization? Such deployment happens in services within or outside the organization, where the field of use is much greater.
- How many personnel will it require?
- How many units to deploy?
- What are the architectural components needed?
- How to deploy it in the field of use?
Customer Relationships changes to Buy-In/Support
Another box modified in the Business Model Canvas is the Customer Relationship. It has now changed to Buy-in and Support. This box is relevant as it visualizes the type of personnel or beneficiaries who can provide funding or resources to solve a problem or come up with a new product that will have a competitive edge, not just technologically but as a service.
These beneficiaries within the organization will form a team or a coalition with access to funding sources or connections with other stakeholders. The organization will be clear about the buy-in needed to support a campaign. Support is another aspect of this box, and this is the support that the campaign receives. When the product reaches the actual users, how will they support it?
Revenue Streams changes to Mission Achievement
The Business Model Canvas had its Revenue box for a business organization. However, for mission-driven organizations, this box has been changed to Mission Achievement. Thus, what was revenue for a business enterprise is mission achievement for a service organization. It is not the same as the Product/Mission Fit box, where the connection between a product and the benefits it confers is established.
It determines whether the product was delivered to the end beneficiary or not. Furthermore, this box shows the metric of the success of the mission or campaign. Instead, it answers questions such as:
- How many bombs did we defuse?
- How many shelters did we build for refugees?
- How many cyberattacks did we fail?
- What was the range of the new missile tracking system?
What’s not changed in Mission Model Canvas?
Some boxes have not changed in the Mission Model Canvas. They are:
Key Activities
The key Activities box will help identify the activities that create value in a product or service. It will help to answer questions such as:
- What are the activities that the beneficiaries and users need to do?
- What channels are required to channel these resources to the users?
Key Partnerships
This box helps to solve the problem of whom to approach for outsourcing the activities. The stakeholders have to be identified in this box. It will clearly explain the beneficiaries, stakeholders, and who to partner with. It will answer questions such as:
- What are the activities of the partners?
- What partners to approach?
- What resources to outsource to partners?
Key Resources
This box will help organizations determine what kind of resources they want for their campaigns, what products they need to produce, and how many of them they need to produce. It will also consider the users and their needs, the deployment channels, the activities and processes that beneficiaries need to do, and more.
Mission Budget/Cost
What is the expenditure to be made for the product or campaign? This box best answers this. It will define all costs that go into making or deploying a product. It will help to determine whether the campaign is cost-effective or not, and also provide answers to questions such as:
- What are the significant costs?
- What are the savings on the project?
- What processes are the most costly to use?
- What is the projected overall cost?
Mission Model Canva Examples
Understanding the Mission Model Canvas through real-world examples can clarify how this framework is applied across different sectors, especially in mission-driven organizations. Here are some examples of how organizations might utilize the Mission Model Canvas:
- NASA’s Mission Model Canvas: as a government agency, NASA focuses on space exploration and scientific discovery. Using a Mission Model Canvas helps NASA align its operations, resources, and partnerships toward achieving its mission. Key components include:
- Mission Achievement: Conducting space exploration and advancing scientific knowledge;
- Beneficiaries: The global scientific community, educational institutions, and the general public;
- Deployment: Collaborating with private space companies and international space agencies;
- Key Resources: Research funding, technological expertise, and partnerships with academic and commercial organizations.
- Doctors Without Borders (Médecins Sans Frontières): As a humanitarian organization, Doctors Without Borders (MSF) delivers emergency medical care in conflict zones and areas of humanitarian crises. The Mission Model Canvas framework helps MSF remain focused on its core mission of providing medical aid while managing complex logistics and partnerships.
- Mission Achievement: Providing medical care to populations in distress;
- Beneficiaries: People affected by war, disease outbreaks, and natural disasters;
- Stakeholders: Governments, donors, healthcare providers, and local communities;
- Key Resources: Medical professionals, logistics teams, and global networks of donors.
- United Nations Children’s Fund (UNICEF): UNICEF, focused on improving the lives of children globally, uses a mission-focused approach to its work. The Mission Model Canvas helps UNICEF streamline its activities, ensuring its resources are effectively deployed to maximize impact.
- Mission Achievement: Protecting and improving children’s lives through healthcare, education, and emergency aid;
- Beneficiaries: Vulnerable children and their families in developing nations;
- Key Activities: Advocacy, direct aid distribution, and policy advising;
- Key Resources: International donations, partnerships with governments and NGOs, and field expertise.
- Local Community-Based Nonprofits: A small community nonprofit focused on improving local literacy rates might structure its operations using the Mission Model Canvas. This can help align volunteer efforts, funding, and outreach initiatives to create maximum impact.
- Mission Achievement: Improving literacy rates in underserved communities;
- Beneficiaries: Local school children and adults with limited literacy;
- Stakeholders: Local schools, libraries, and community centers;
- Key Resources: Volunteers, donations, and local partnerships.
In all of these examples, the Mission Model Canvas is a powerful tool for clarifying objectives, streamlining resources, and ensuring that mission-driven activities remain aligned with the organization’s overarching purpose. Whether for large international organizations or smaller community-based efforts, the canvas provides a strategic approach to mission success.
Final Words
So, this Mission Model Canvas helps plan a campaign from its start to its deployment and measures its success. It creates a visual picture of all the critical aspects of the planning, execution, and deployment.
This negates all possibilities for errors and exposes loopholes or gaps in the smooth flow between the different levels of command. It makes a clear indication of the hierarchy structure within that organization, and what the stakeholders and other users of the product are.